Somnia

Support

Email nuaazouhui@163.com — we reply within two business days.

Somnia is a 6-week CBT-i sleep program: a morning sleep diary, weekly lessons and check-ins, a personalized sleep window, sleep sounds, and a night mode for waking at 3AM. Everything you log stays on your device.

Common questions

My sleep window shows ??:??

The window is calculated from your own nights, so it needs at least three logged diary entries before it can appear. Log each morning from the Today tab — estimates are fine, and it takes about 90 seconds. Once three nights exist, the window unlocks and updates as your sleep efficiency changes.

I subscribed on another device, or reinstalled the app

Open the Tools tab, go to Settings, and tap Restore purchases. Your subscription is tied to your Apple Account, so it comes back without an app account or password.

How do I cancel or manage my subscription?

Subscriptions are billed by Apple, and only Apple can change or cancel them. Open Manage Subscriptions on your iPhone, or go to Settings → your name → Subscriptions. Apple's full instructions are here. Cancelling stops the next renewal and you keep access until the current period ends.

I want a refund

Refunds are handled entirely by Apple, not by us. Request one at reportaproblem.apple.com with the Apple Account used for the purchase.

Which features are free?

The sleep diary, efficiency statistics, night mode, sleep calculator and the entire sound library — every sound and every timer — are free, with no account required. A subscription unlocks the guided 6-week program, your personalized sleep window and the AI coach.

Where is my data, and how do I delete it?

Diary entries, notes and progress are stored on your device, not in an account. Deleting the app deletes them. To also remove the small anonymous server-side record (wake-up time, AI request counter, subscription status), email us and we'll delete it. Details are in the Privacy Policy.

Something looks wrong, or a feature isn't working

Email us with your iPhone model, your iOS version and what you were doing when it happened. Screenshots help a lot. Please don't include anything private from your diary or coach messages.

Important

Somnia is a wellness and education app based on cognitive behavioral therapy for insomnia. It does not provide medical advice, diagnosis or treatment, and it is not a substitute for care from a qualified professional. If your sleep problems persist, or if you are in crisis or thinking about harming yourself, please contact a local doctor or emergency service right away.